Privacy Policy

Last updated: May 2026

1. Introduction

Chateau Noble respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

2. Information We Collect

We may collect:

• your name

• billing and shipping address

• email address

• phone number

• payment information

• IP address and browser information

• order history

3. How We Use Your Information

We use your information to:

• process orders

• provide customer support

• verify age requirements

• improve our website and services

• send marketing emails (only where consent has been given)

• comply with legal obligations

4. Payment Information

Payments are securely processed through third-party payment providers. We do not store full payment card details.

5. Cookies

Our website uses cookies to:

• improve site functionality

• remember preferences

• analyse website traffic

• support marketing and advertising

You can manage cookies through your browser settings.

6. Marketing Communications

If you opt in to marketing, we may send promotional emails about products, offers, and updates.

You can unsubscribe at any time using the link in our emails.

7. Sharing Your Data

We may share information with trusted third parties including:

• payment processors

• delivery providers

• website hosting providers

• analytics and marketing platforms

We never sell your personal data.

8. Data Retention

We retain personal data only as long as necessary for legal, accounting, and operational purposes.

9. Your Rights

Under UK GDPR, you may have the right to:

• access your data

• correct inaccurate information

• request deletion

• object to processing

• withdraw consent

To exercise these rights, contact us at [Email Address].

10. Security

We use reasonable security measures to protect your information. However, no online transmission can be guaranteed completely secure.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

12. Contact Us

Chateau Noble

tom@wearenebula.co.uk